Palmpress

RETURNS & WARRANTY

Shipping rates for returns:

  • USA and Canada: Free

Return policy and steps:

  • USA
    • For a smoother return, keep the order-confirmation email and shipping package for re-use.
    • You can request a return or exchange within 30 days of the Order Ship Date. Just reply to your order-confirmation email with your request. We will then email you a pre-paid return shipping label, and issue your refund for the item as soon as we receive the item(s).
    • At any time, before or after 30 days, if you experience any issues or have any questions with your product, please let us know so that we can make it right. Email j@palmpress.coffee
  • Canada
    • For a smoother return, keep the order-confirmation email and shipping package for re-use.
    • You can request a return or exchange within 40 days of the Order Ship Date. Just reply to your order-confirmation email with your request. We will then email you a pre-paid return shipping label, and issue your refund for the item (not including the initial shipping cost) as soon as we receive the item(s).
    • At any time, before or after 40 days, if you experience any issues or have any questions with your product, please let us know so that we can make it right. Email hello@palmpress.coffee

Warranty

  • In the case of functional damage to the product when used as intended, we will take care of necessary repairs for one year from the purchase date.
★ Reviews

We love our customers

162 reviews
90%
(146)
5%
(8)
2%
(4)
2%
(3)
1%
(1)
Quick and Easy Use

Works well for where ever you need it. Tastes just as good as french press

Thank you, Chris!
Easy To Use, Easy To Clean

5/5 stars.
Great product.
We use it at the house AND when we go camping.
I’d give it more stars if I could.
Cheers ✌️

Thank you, John!
Portable and reliable

I just grind my coffee at home and make my coffee in minutes at work. It’s already paid for itself in two weeks. Great for vacations!

Thank you, Mari!
Great travel maker

Best travel maker. Would like it to make a larger cup.

Thank you, Stuart!
Yum

Got a sample with the unit and loved it. Bought 2 bags and they’re just as good. Full bodied and rich, but clean and mellow flavors. And the grind is of course ideal for the press. THANX!

Thank you, RAbbott!