Palmpress

RETURNS & WARRANTY

Shipping rates for returns:

  • USA and Canada: Free

Return policy and steps:

  • USA
    • For a smoother return, keep the order-confirmation email and shipping package for re-use.
    • You can request a return or exchange within 30 days of the Order Ship Date. Just reply to your order-confirmation email with your request. We will then email you a pre-paid return shipping label, and issue your refund for the item as soon as we receive the item(s).
    • At any time, before or after 30 days, if you experience any issues or have any questions with your product, please let us know so that we can make it right. Email j@palmpress.coffee
  • Canada
    • For a smoother return, keep the order-confirmation email and shipping package for re-use.
    • You can request a return or exchange within 40 days of the Order Ship Date. Just reply to your order-confirmation email with your request. We will then email you a pre-paid return shipping label, and issue your refund for the item (not including the initial shipping cost) as soon as we receive the item(s).
    • At any time, before or after 40 days, if you experience any issues or have any questions with your product, please let us know so that we can make it right. Email hello@palmpress.coffee

Warranty

  • In the case of functional damage to the product when used as intended, we will take care of necessary repairs for one year from the purchase date.
★ Reviews

We love our customers

167 reviews
89%
(149)
6%
(10)
2%
(4)
2%
(3)
1%
(1)
5-Star Review!

Ever since I purchased the Palmpress, I don’t feel the need to use my coffeemaker anymore! I love how it’s like a hybrid of a pour over and French press. I was a barista and owned a cafe, so believe me this is legit!

Thank you, Tiffany!
Great for on the go

I got this for my friend to bring to work, and she loves it. It is perfect for her to use at the office.

Thank you, Jean! Glad the gift was a hit!
It was a gift

I have no review of it

Thanks, Cora!
Quick and Easy Use

Works well for where ever you need it. Tastes just as good as french press

Thank you, Chris!
Easy To Use, Easy To Clean

5/5 stars.
Great product.
We use it at the house AND when we go camping.
I’d give it more stars if I could.
Cheers ✌️

Thank you, John!