RETURNS & WARRANTY

Shipping rates for returns:

USA and Canada: Free

Return policy and steps:

For a smoother return, keep the order-confirmation email and shipping package for re-use.
You can request a return or exchange within 30 days of the Order Ship Date. Just reply to your order-confirmation email with your request. We will then email you a pre-paid return shipping label, and issue your refund for the item as soon as we receive the item(s).
At any time, before or after 30 days, if you experience any issues or have any questions with your product, please let us know so that we can make it right. Email j@palmpress.coffee

Canada

For a smoother return, keep the order-confirmation email and shipping package for re-use.
You can request a return or exchange within 40 days of the Order Ship Date. Just reply to your order-confirmation email with your request. We will then email you a pre-paid return shipping label, and issue your refund for the item (not including the initial shipping cost) as soon as we receive the item(s).
At any time, before or after 40 days, if you experience any issues or have any questions with your product, please let us know so that we can make it right. Email hello@palmpress.coffee

Warranty

In the case of functional damage to the product when used as intended, we will take care of necessary repairs for one year from the purchase date.

Love love love

So simple and easy to use, I take this with me anytime I travel and use it on a daily basis. Loved it so much I bought it as a gift for a friend :) definitely a great purchase

Thank you, Cayla!

Great Little Press

The coffee it brews is excellent. I have used many different brewing systems and I believe this is the best cup of coffee I have ever made!
I compared this to the Aeropress, and although it is a little more price-wise, I believe it is worth it. It comes completely apart and cleans up fairly easily. Like all coffee presses, the grounds never fall right out, there are always some to rinse away.
Take it from a former barista, you won't be disappointed with the freshest, most flavorful cup of coffee you've ever had!

Thank you, Kent!

Whoever invented this is a genius!

I bought a Palm Press at a coffee expo in New York in (I think) 2019 in anticipation of a trip to Japan in 2020. Well, we all know what happened in 2020 (and 2021, and 2022) but this year I finally made the trip and I've gotta tell you, having my Palm Press was a godsend. Hotels in Japan have a kettle, but only tea and instant coffee (ugh) but with the Palm Press, we were able to have great coffee every morning.

Most importantly, it makes great coffee. Secondly, it cleans up very easily. Third, the built-in filter means no paper filters required. Fourth, no glass to break (I found this out the hard way, when a mini French press shattered in my luggage once), and Fifth, it squishes down to nothing and easily fits in a suitcase or backpack.

My partner and I use a Chemex for our morning pot of coffee, but now that I'm retired, I sometimes feel like a mid-morning cup while I read the paper or do the crossword. Before, I'd use the Nespresso, but now I just use my Palm Press. Not only is it a better cup of coffee, I like the fact that there's no little pods to worry about buying and then recycling (or worse, cluttering up the landfill).

Wow, thank you so much, Paul!!

Fun and efficient

I love the Palmpress! I rarely need more than one cup of coffee at a time and this is an amazing way to make sure I’m not wasting any coffee or water. I love it! It’s easy and fun to use. It would make a great gift idea as well!

Thank you, Kate!

Palm Press Revolution

This is my second order of Palm Presses. My friends love them to. I bring it with me on vacations, for the freshest cup of coffee. When someone sees it and asks about it, I usually end up letting them have it. Today I thought about ordering a bunch more. Watch out for a large order coming your way Palm Press.

This made our day, thank you Marc!!

Palmpress

RETURNS & WARRANTY

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