Palmpress

RETURNS & WARRANTY

Shipping rates for returns:

  • USA and Canada: Free

Return policy and steps:

  • USA
    • For a smoother return, keep the order-confirmation email and shipping package for re-use.
    • You can request a return or exchange within 30 days of the Order Ship Date. Just reply to your order-confirmation email with your request. We will then email you a pre-paid return shipping label, and issue your refund for the item as soon as we receive the item(s).
    • At any time, before or after 30 days, if you experience any issues or have any questions with your product, please let us know so that we can make it right. Email j@palmpress.coffee
  • Canada
    • For a smoother return, keep the order-confirmation email and shipping package for re-use.
    • You can request a return or exchange within 40 days of the Order Ship Date. Just reply to your order-confirmation email with your request. We will then email you a pre-paid return shipping label, and issue your refund for the item (not including the initial shipping cost) as soon as we receive the item(s).
    • At any time, before or after 40 days, if you experience any issues or have any questions with your product, please let us know so that we can make it right. Email hello@palmpress.coffee

Warranty

  • In the case of functional damage to the product when used as intended, we will take care of necessary repairs for one year from the purchase date.
★ Reviews

We love our customers

282 reviews
90%
(254)
6%
(18)
2%
(6)
1%
(3)
0%
(1)
Awesome product!

A dear friend gave me one for Christmas 2 years ago. I use it every morning! Makes a great cup of coffee, easy to use and easy to clean.! Now sharing the love and gifting to others.

Thank you, Donna!

Exactly what I need

Made a great tasting single cup of coffee. Been drinking instant coffee as I only have one cup a day - not worth the hassle of using my French press. Palm Press is exactly what I need to make that one cup special! May try it with CrioBru cacao, too!

Thanks, Julia!

2 Palmpress Coffee Presses

Thanks, Barbara!

Awesome improvement!

I loved the Palmpress and previously had 3 of these, one at home,at work and in my camper. They all had an issue of the plastic ring cracking. Even then I recently ordered 2 more as gifts. To my surprise they have fixed the problem and made it more durable than ever! Thank you guys! It shows how you listen to customers and improve your product. Wish you a Happy successful new year!

Rajiv, we’re so honored you chose the Palmpress for gifts and that you noticed the improvement! Thank you for the lovely review!

Lot’s to Like

The new Green Bean color is cool. I have Palmpress 1 so I confidently assembled. This keeps the brew a just right temperature. Easy no spill pour to my cup. And easier visually to clean out the ground coffee.

Thank you, Donna!