Shipping rates for returns/exchanges:

  • USA: Free

Return and exchange policy/steps:

  • For a smoother return/exchange, keep the order-confirmation email and shipping package for re-use.
  • You can request a return or exchange within 30 days of the Order Ship Date. Just reply to your order-confirmation email with your request. We will then email you a pre-paid return shipping label, and issue your refund as soon as we receive the item(s).
  • At any time, before or after 30 days, if you experience any issues or have any questions with your product, please let us know so that we can make it right. Email


  • In the case of functional damage to the product when used as intended, we will take care of necessary repairs for one year from the purchase date.


★ Reviews

We love our customers

51 reviews
Coffee press

It’s awesome. It was everything we expected. Thanks so much.

Cool idea, needs work

The idea itself, I am all down for. Don’t necessarily agree with their grind size or water to coffee ratio reccomendations (I ended up grinding slightly coarser and adding more coffee and less water), but when I fine-tuned it, it makes a decent cup of coffee. I like that it is relatively waste free and the fairly easy to clean. The only thing that frustrates me is that it is not easy to press. The extendable cup is made of silicone so it wobbles around a lot and folds in the wrong places, making it difficult to press down. Wish there was more stability and ease built into the design and I wish their were actually measurement marks instead of just “coffee” and “max fill line.”

Great for work and travel

Excellent design, and cup of coffee! Really useful to take on vacation, packs neatly away and a bunch of people at work love it so they can have a decent cup of coffee at their desks

Love it

Best single cup coffee maker ever. I only wish it were a little bigger than 8 ounces so I could have a bigger cup

Nicaragua Coffee

This is probably the best coffee I have ever had that I made myself. I love the flavor and making it in the Palmpress is even better than pour over. I highly recommend!