From the presentation of the website to ordering the palmpress, The personnel over at Palmpress coffee press really give it a personal experience. After receiving a confirmation email I also received a thank you for ordering the product. When I received the product not only was it made with quality materials but they even wrote a message on the box thanking me once again for ordering and trying the product. A very personal touch out of anything I've ever ordered, it's the equivalent of going to Chick-fil-A and the employee says "it's my pleasure" lol, it goes a long way.
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